Category: Martech

Undoubtedly, today, information spreads much quicker than before. It applies directly to product reviews or service made by consumers and clients. Social media’s growth coupled with the ability to access the net easily irrespective of where one is has produced the requirement for ORM or online reputation management. It is a process to monitor and influence the online presence of one’s business.

The Need for a Strong ORM in Place

Look at the vital steps that throw light on the need for a strong ORM in place

• Put the Best Face Forward- The reputation of a company is how the investors, potential employees, and consumers view it. All or any of these can get impacted by a single unfavorable tweet, review, or post on Facebook. So, if one fails in having the right strategy, which includes a prompt reply to such complaints, the image of their brand can be tarnished.

It will indicate that their customer’s response indeed is not vital for the company; this is something no one desires to convey. It is through reputation management services from an ORM company New York that one can put their company’s best face forward. One needs to ensure that they are that go-to company for solving issues within their domain or the top service via overseeing reviews as well as replying to each.

• Credibility and Building Trust – the day will arrive when one gets a negative review. Be it on Twitter, Facebook, or any industry-specific website, it is genuinely inevitable in keeping every bad comment at bay. Though unfavorable comments may sway the decision of purchase of a prospective client, yet not reacting or responding to such review can create a bigger impact. 

Today people research companies much more compared to before. So, the moment they notice that any company has unanswered complaints, this will act as the red flag thus will be hesitant in doing business with them. Being capable of recovering from bad reviews will help in restoring the confidence that is lost in one’s company and thereby help in regaining trust with their audience. One should show their prospective business partners and customers that they genuinely value their feedback via acknowledging that they have appropriately seen it as well as letting them know of the fact they will mediate or consider the issue. 

• Analyze the Needs and Wants of Consumers- To check all the reviews will give one an insight regarding what is right and what is not for their business. Consumers surely will point out things which they cannot get enough along with the things which they can do without. Most companies in New York refine their business via spotting such complaints as well as tracking those which appear consistently. That, along with helping them with their bottom line, will also show that their business is adept in adapting the current times and is also innovative.

Apart from these, companies in New York are also putting efforts to maintain their thought leadership. To know more, contact the best reputation management service provider in New York today.

An email is a powerful tool for the modern marketer, but it’s easy to lose sight of its importance when juggling responsibilities. Before you know it, your meticulously-crafted emails can end up in junk folders all over the globe without ever being opened.

What’s worse, recipients may mark your emails as spam. When this happens, your mass marketing campaign may struggle against spam filters of major email providers.

Open rates may plummet, and all that time and effort will go to waste. Not to mention, you may end up with a poor return on investment (ROI).

In this article, you’ll learn how to avoid these pitfalls of email marketing. Instead, we’ll show you how to send bulk email without spamming your readers.

Why do Bulk Emails land up in Spam?

Bulk emails, especially if they contain promotional content have a higher chance of landing up in Spam. This can be due to a number of various reasons. And most common among these is the use of Spam trigger words, which leads to some emails landing up in Spam. Since your bulk email list is probably huge, it’s a good idea to use an email verifier to check for invalid emails as the number of Spam or low engagement rates have a very adverse effect on your IP and sending domain reputation. This can cause your triggered or transactional emails to land up in Spam too. Another reason the engagement rates are usually low for bulk emails is that usually people are bombarded with so many promotional emails in their inbox, they tend to ignore all emails which seem promotional in nature. Using a Bulk Email Service Provider goes a long way in making sure your emails land up in Spam. Also, keep reading to find some interesting tips to craft promotional emails in ways that can be more engaging to your users and get you better ROI on emails.

Here are 5 things you need to keep in mind before sending out Bulk Emails

1. Is your email content useful?

With your audience personas in mind, brainstorm some topics that address their pain points and personal goals.

Look for solutions to their problems, or opportunities to help them in the journey towards their goals. Sending people industry updates is great, but it must be relatable to them.

2. Is your template engaging?

Your templates add as much, if not more value to your emails as compared to the content you have placed in the email. Email templates that are very image-heavy and contain spam trigger keywords are going to land up in spam. It’s a no brainer. However, emails with a simple template having your company logo, containing maybe 1 CTA, are most likely to reach the inbox. Again, here the content you have placed in your email matters the most. If the user identifies your brand as one which is going to give them content that helps them, they will most likely open your emails as soon as it reaches the inbox. Keep your template simple, your content fresh and let the voice of your brand be clearly seen through your bulk emails.

3. Are you delivering on your promises?

As aforementioned, it’s important to set expectations for your subscribers. By delivering emails they weren’t expecting, you’ll deter recipients and lose subscribers.

After you set their expectations, there should be no nasty surprises, which means you can reduce the risk of spam complaints or a drop-off in subscriber numbers.

Just make sure that you follow through with the valuable content they need.

4. Are the emails in alignment with your business goals?

Your goal may be to build a bigger audience, sell a product, or drive more traffic to your website blog. Whatever it is, your emails should be intrinsically linked to your goals.

Every email you send to subscribers should be another step along the buyer’s journey, providing value for them, and also nurturing trust so that you can eventually get them to answer your call-to-action.

5. Are your emails adding value to your business?

You might want more people to sign up to your app, or more people to purchase stuff from your store, or you might be sending out email blasts to your customers just as a retention tactic so that they don’t forget your brand. All these emails serve a certain purpose which is contributing to your business achieving its goals. Email Blasts are not simple to execute, they require a lot of time and resources of your company and creates a brand perception among your customers/prospects. You need to make sure that these people only receive the best kind of email from you, which is beneficial to you as well as to your customers.

Wrapping Up

Knowing how to send bulk email without spamming is important for all marketers in the current digital landscape. As social media shifts towards being a paid advertising platform, the opportunities for cheap, easy marketing are dwindling.

An email has a lot of potentials, but only if you know how to use it.

Sending out a generic email that offers no value to the recipients will no longer cut it. You should treat all of your email campaigns as a direct extension of both your business and your brand.

Using a conversational tone is great, but above all else, you must be consistent and provide valuable content that your recipients find useful, interesting, and unique.

By setting expectations early, and then following through with valuable emails, you can build a list organically, and avoid being marked spam as people recognize your brand as one that delivers.

It takes unflinching determination and a will of steel to be able to start something of your own knowing the risks involved and the immense competition. Cheers to the never say die spirit of entrepreneurs.

Once you’ve set foot in the industry digital maturity is something that you must have planned to achieve considering the heights to which the internet can scale your business. It’s safe to say there would hardly be any small or mid-market merchant not thinking about digital transformation to shift their business to the web.

What are the Growth Milestones for small and mid-market merchants?

The journey of a business need not be accounted in terms of months, years or decades, rather in the milestones that it has achieved in the however limited time it has been running. What are these milestones now? Let’s find out.

The strategies, the working model that works for your competitor may or may not be the right ones for you. Investing enough time and dedicated energies towards your venture will help you get closer to the business model that would bring you success. The business model hence becomes the first and foremost milestone for your budding business.

Prepare your e-commerce business model keeping in mind the importance to stay relevant to your customers throughout the run. Identify your target audience and what exactly are their expectations for better product delivery. You might need to make changes to your model basis the changing needs but that’s alright till you have your finances managed. This brings us to another important aspect of a business model, i.e. financial management. Analyze, from where and how much revenue your business would generate, the part of it that would be utilized in business development and the part that remains as profit.

Source: blog.ibsindia.org

Once the model gets planned next up would be a struggle to find customers. Your first few customers are going to bring immense joy which will be another very important business milestone as a small and mid-market merchant.

Try to make sense of what the audience you’re targeting actually needs when it comes to not just the products but also the overall experience. If you tap the right nerve you’ll never again struggle for customer inflow.

Once you start getting your old customers back for new products, consider that you’re doing something right that’s bringing them back. Loyal customers serve as great testimonials for the products, services and the experiences you provide. 

Striving hard and building strong relationships with customers is extremely crucial for you to look at success in the near future. Try to tap the right nerve and serve exactly what is required. And, as they say, do your duty and a little more, a small reward or loyalty bonus time and again for your customers would go a long way.

Another most important aspect of your e-commerce business would be to have a positive cash flow in check. A business that too a budding one would begin to struggle for finances without a consistently positive cash flow. Even with a well-paying customer base, stagnant cash flow would start to pose problems. If you have that managed you’ve successfully made your business reach another milestone.

It’s crucial for small and mid-market merchants to have a well-planned marketing strategy chalked out. It not only helps in well-constructed marketing but also ensures effective utilization of resources available at hand.

Source: http://websitemarketing.com.ng

If you’ve not yet come up with one, do it at the earliest. You might need to make changes to your strategy as you go on but that’s inevitable. Prepare the plan keeping in mind your resources and how far you are ready to stretch. Keep your goal in mind to come up with a plan that suits you best and ensures positive results. And, that would be another growth milestone for your business.

A good team consisting of people whose goals align with your business’ is the most important to constitute. Find time to recruit and train employees to understand your niche and the demands of it. Only a well-meaning team will give in their 100% to meet your targets. Would it be anything less than a milestone if you’re successful in constituting one such workforce?

When you’re all set with a business model at hand, loyal customers to seek your services, a marketing strategy at your disposal and even a good team, what comes next is your plan for expansion. If you’re not just sustaining your business but also expanding it however slow the rate be in the initial years you’re moving towards your next growth milestone.

The road to meeting these growth strategies can get somewhat challenging if you’re not following the best practices to mitigate risks and handle growth and expansion. As a business owner, it takes gallons of courage and effort to start your own venture. Take every step carefully to avoid any blunders. Some best practices followed by successful business owners can make your road to success smoother.

What are the key considerations and best practices for your e-commerce business?

Several risks may pose a threat to your business in the initial years. Let’s find out what they are and the prospective solutions for the same.

-Lots of Cyberattacks keep looming over e-commerce business dealings. Stringent security measures must be taken to protect your online website from such cyber threats. Obtaining SSL certificates, using strong passwords, deploying multi-level security and closely monitoring transactions are few ways through which e-commerce business websites could be secured.

-Customer disputes might arise which may need immediate resolution. These issues could be ranging from product quality issues, delivery concerns to clerical errors. Such problems could be dealt with by having a return/refund policy in place and prompt customer support service in action.

-Safeguard your IP and diligent audits performed regularly.

-Also, take care of regular tax payment and maintain consistency in marketing to avoid any glitches and experience the best results. 

-Take measures for business growth and expansion from day 1. Make efforts to build a database of customer emails. Stay in touch with them and constantly update on the running deals.

-Choose the right platform and focus on making your website search engine friendly in order to attract traffic organically. Also, leverage the power of social media in the current age.

-Utilizing pay per click options, making your website mobile-friendly, deploying affiliate programs, providing for efficient subscription services are a few other extremely popular methods of keeping your website in the limelight and attracting customers.

Shared above are the key milestones along with the business considerations that you shall not miss. Taking informed decisions is way better than blindly following any popular trend that your competitors might be after. You know your customers and their requirements best. Keep experimenting and utilizing the best practices for amazing results.

About the author

Abhishek Jaiswal is a serial entrepreneur and a co-founder at CedCommerce. He is an e-commerce enthusiast and takes great interest in exploring different dynamics of the industry. CedCommerce is an e-commerce facilitator, founded in 2010 for abling Small and medium businesses to make an easy shift to the web. With over 10,000 satisfied customers to date, CedCommerce is a proud achiever of several industry accolades.