Category: Insights

The coronavirus pandemic has been one of the biggest challenges the US healthcare system has faced in decades. Even before that, it had a plethora of problems – outrageous costs, archaic laws, lack of price transparency, and so on. However, one of the more prominent problems the US healthcare system has been facing is patient identification errors. These occur due to a lot of issues – duplicate medical records or overlays in the EHR systems of hospitals and health systems, human errors, poor data integrity, and so on. Duplicate records can cost up to $40 million as well for healthcare providers. Healthcare experts have been asking the question “How to prevent duplicate medical records?” for far too long. The answer is simple – ensure accurate patient identification to avoid further duplicates and overlays.

Duplicate medical records

When a single patient has multiple EHRs (electronic health records) in the EHR system of a given hospital, he/she has duplicate records in the system. A variety of reasons lead to duplicate records, most commonly, human errors. Misspelling while entering patient data, not searching for the patient record appropriately, and common names and demographic characteristics are just some of the reasons for duplicate records creation.

Duplicate medical records are especially common for hospitals and health systems that do not utilize any modern patient identification platform and instead rely on the archaic patient identification method of asking the patients questions to determine their identities. This is quite obsolete, can lead to more duplicates, and leads to medical identity theft as well, as it is an unreliable way to identify patients. RightPatient can prevent duplicate medical records, prevent medical identity theft, and ensure accurate patient identification. Leading healthcare providers who understand the importance of proper patent identification have chosen it, but more on that later.

Impact of duplicate records

Black Book Research conducted a study where they highlighted the problems associated with duplicate medical records. The most common issues created by duplicate records are patient identification errors, redundant costs, repeated medical tests, denied claims – leading to significantly increased costs for any given healthcare provider – costing billions for the US healthcare system every year. Thus, the answer to “how to prevent duplicate medical records” is searched quite frequently.

However, that is not all. Duplicate medical records not only cause patient identification errors and financial costs for healthcare providers (in the form of poor revenue cycles and denied claims), but it also causes patient safety issues. Whenever a duplicate record gets created, it means that there is no medical history, information on medications, allergies, vitals, and other medical conditions associated with it. Likewise, if the patient is being treated using a previous duplicate record, it will have incomplete data of the aforementioned information. These will lead to wrong treatments, wrong procedures, and so on – hampering patient safety in the process. The only way to prevent duplicates, reduce associated healthcare costs, and enhance patient safety is by ensuring accurate patient identification. 

How to prevent duplicate medical records effectively

The majority of healthcare providers are struggling with duplicate medical records, patient identification errors, and overlays. However, leading healthcare providers have taken matters into their own hands. They have deployed a solution that mitigates the costs associated with duplicate medical records as well as preventing duplicate records creation. RightPatient answers “how to prevent duplicate medical records?”.

RightPatient is a touchless biometric patient identification platform that ensures positive patient identification by locking the medical records of the patients with their photos upon registration. Whenever the enrolled patient returns, all he/she needs to do is look at the camera – the platform matches the photos and provides the accurate EHR within seconds, ensuring accurate patient identification. It can seamlessly be integrated with major EHR systems, making it part of the workflow. 

Since it is a touchless platform, RIghtPatient is ahead of the curve, ensuring hygiene and eliminating any infection control concerns associated with patient identification. In fact, this was one of the major reasons why leading healthcare providers chose RightPatient over other platforms.

It prevents the creation of duplicate records right from the start, ensuring patient data integrity, providing accurate medical records, reducing denied claims, and preventing medical identity theft. 

Leading healthcare providers like Grady Health, Terrebonne General Medical Center, and University Health Care System have been using it and are ensuring patient safety by protecting millions of patient medical records and avoiding duplicates – boosting their bottom lines in the process.

Customers are the heartthrob in outlining business ranking processes. Working according to the specifications of the clientele base helps to earn good reputations. Operational methods are changing. Therefore, it impacts the minds of entrepreneurs to introduce a different concept.

Running a business enables practitioners in developing the practice to perform multiple job roles. Irrespective of the job profile, the venture goes into accepting added job responsibilities.

Are you unable to bear the pressure of directing your mind in various ways? Successful supervision on vital matters such as marketing campaigns should neither be left out.

Check On Insightful Business Plans

Checking the job efficiency is crucial in optimizing business servings. Since times of creating a niche in concerned areas of entrepreneurship, increasing the sales never drops down. Without any further thought, innovative ways help in escalating business moves.

The wise strategizing of business plans depend on the right source of recruitment. Being in the era of 20K, advisers and exponents are here to furnish the latest trends of hiring employees.

Whenever the digital age tops the manual procedures of work, then the aspect of virtual assistant needs a worthy mention. Therefore, you can search for a virtual assistant in the USA  who echoes amidst several pockets of professional workplaces.

Factors Supporting VAs

Satisfactory deliverable is an uncompromising factor. For mounting the workforce by virtual; assistants, expertise matters over the experiences. In stating the fact, they can be free in approaching flexible work roles. Prioritizing performances requiring immediate attention can enable intelligent minds to achieve.

Moreover, their skills do not unmatch with ongoing work practices. It is because they lead the same enthusiasm in delivering satisfactory outputs. What not if they can’t manage work objectives? Hence, their expertise grows through beneficiary digital learning tools.

Afloat Entrepreneurial Digital Trends

The trend of work should allow business practitioners to secure profiles of VAs. Nonetheless, their energetic and confident offerings can bring the right deals. Whenever team expansion is a need, it is vital to hire virtuals rather than permanent employees.

Next, gathering ideas on better work management remotely accomplishes targets. No longer an individual has to think of shaping innovative business ideas. Here grows the need of appreciating their skills of remote assistants in the same front.

Optimize Outputs Through Business Goals

Boosting digital marketing ethics magnifies long-term business goals. However, the practice of running necessary digital marketing campaigns grows to be popular day-by-day. Therefore, the training and assistance of virtual skills are crucial. In bringing new colors to tech business, we need to develop a sales page and a content platform.

Further, brushing up the experiences is a pronounced way that trainers will be better at accomplishing. Further, the digital tasks which the virtual assistant USA has, to sum up, are working on affiliate programs, running promotions, and managing social media marketing.

Appreciative Digital Skills Of Remote Assistants

Those assistants who gain top rankings in the arena of digital learnings can undoubtedly deliver potential matches in the same domain. Automation of the mentioned processes will not suffice after business meets the mounting pressure of work. Scheduling tasks is vital and it will never end in bringing less productivity. Therefore, VAs are there to unleash their efforts in serving the desired results without reducing the importance of digital marketing efforts.

A digital touch can allow in featuring the creative efforts and developing remote staffing companies will agree to the same. Have you ever wondered before connecting entrepreneurship through professional goals?

The reply will be a strict ‘NO’ as the launch of digital media is attaining to be ‘new normal’. Therefore, the trend is creating an exact match with ongoing job outlines. Nevertheless, the better one manages, the individual can help in bringing new bold concepts.

Benefits Of Hiring Home-Based Contractors

The home-based contractor can be a new phenomenon to the digital work culture. It is beneficial because an owner does not have to engage minds in dealing with complicated issues.

If you want to keep your mind free and enjoy the extra time, without further thoughts, jump into the ideal approach. Hence, the time in the management of employment-related and management issues come to an end.

It is another perspective of keeping the overheads low. Next, fairly compensating the virtual workers is vital to strengthen the team of theirs. Moreover, they will engage themselves better in creating innovative digital plans.

Nothing can fade the notion of the contractual concept of hiring and that is working more in terms of digital expertise. Depending on the growth of work, one can allocate job hours for remote assistants.

There are other ways of minimizing their overheads. Due to their flexibility in work from home, they are at a better place to organize everything in their styles. Nonetheless, office planners don’t have to bear costs on them regarding furniture, equipment, and office space.

Employer brand is the way your employees see your organization as a place for work. It’s how prospective employees perceive you as an employer, which in terms affects the quality of talent you can access and the productivity you can achieve. In a crisis like COVID-19, managing the employer brand is more important than ever before. Due to the pandemic, your staff might be scared, stressed, and burdened with work. 

But like John W Holt Jr said, “The true test of character is not how much we know how to do, but how we behave when we don’t know what to do.” For many businesses, these times are a valuable opportunity to carve out a niche employer brand for themselves. Leveraging these opportunities will ensure that you’ll retain your best employees and maintain your image.

There are a couple of steps that you can take to effectively manage your employer brand. 

1.Communication

During times of crisis, people tend to easily believe rumors surrounding a company. It creates problems such as misinformation, confusion, and panic. To counter it, you have to build a transparent relationship with your staff. And the best way to do it through constant communication.

The first step that you can take is creating a clear and concise COVID-19 plan taking into account your employees, vendors, partners, and customers. You should also consider how different groups you’re communicating with are feeling at that time. For example, people working in the US might have different problems than people working in Canada. They should be emailed separately. 

Also, create a FAQ to answer the most commonly asked questions. Ensure that leaders and managers of your organization know exactly how to respond to doubts and follow up questions regarding the official communication. Make sure that all communication channels are open, and that you take up any questions employees may have. 

2. Address the market regarding layoffs 

You might be one of the organizations that have to lay off people during COVID-19. Of course, this affects your reputation in the market. Rumors and stories from unverified sources can harm your company’s name.

It’s better to issue a sensitive and honest press release/open letter regarding the layoffs. Ideally, that communication should come from the CEO or some other company executive. That will protect you against false stories and guard your character.

The other thing you can do is personally deliver the news to terminated employees and help them in their onward journey. You can give them a fantastic review on LinkedIn or a great recommendation letter. This way, the employees will see that you’re making efforts in the right direction.

3. Transition

Many employees these days are working from home. To ensure that all employees are well, try to make work from home easy by incorporating fun activities into your schedules like photography/art class, online games, etc.

You can also send motivational emails to employees. Include appreciation notes from management in them. That will motivate your employees to work better. To further help your staff present in a remote environment, you can do them small favors like refunding internet bills or providing them furniture for their work from home setup. Compassion towards employees goes a long way in maintaining employer brand. 

4. Actions

The steps you take during a crisis are what your company is about, as that’s the way people/employees will remember you after the crisis. Make sure that every action you take is in line with your organizations’ values and ethics.

Create the right tone for the voice of your organization’ and stick with it. For necessary emails, you can also use visual aids and statistics to make them better. You can leverage internal communication channels to educate employees about recent changes in company policies and practices.  

Doing that will strengthen your staff’s commitment to your brand, increase loyalty, and provide assurance to those who believe in you. It will also safeguard you and your brand from retaliation and adverse response. 

5. Future employment

If your company is facing financial problems, it’s better to use a dedicated page for hiring decisions related to COVID-19. It improves transparency and lets people know that there is a hiring freeze or not.

However, if you’re in a business that’s considered essential, you might have to hire more employees to cope up with demand. For example, hospitals are hiring more nurses to take care of patients. If that’s the situation, you might have to start with hiring campaigns to generate attention.

Make sure to improve your employer brand ranking on portals such as Linkedin and Glassdoor. Investing in the right marketing strategies will position you as a smart employer who attracts the best talent. Make sure to highlight things like your company’s reputation, culture, and, most importantly, career progression. Points like these will help you land the perfect candidate for the job.

Conclusion

Of course, a crisis like COVID-19 will have a massive impact on a business and its employees. As an employer, your top priority is to ensure two things: that your employees are safe and that you can handle the workload. Client fulfillment and employee satisfaction are the two most important things that you should take care of. 

Creating a great employee brand helps limit the harm caused to the company’s reputation by negative gossip and rumors. A clear and concise tone of voice and proper communication will help distinguish you from other businesses. Even if you have to lay off people, make sure that you communicate it to the world in your voice and help the employees who are terminated.

Remember, transparency and honesty in times like these will ensure that customers and employees trust you after the crisis is over.